The Autodiscover service couldn't be located.

[patdelaney]

I am trying to setup mail2bug for the first time. We are using office 365 and TFS 2015 update 3. I have configured everything. I can open up the account that I am using for mail2bug with outlook and I can see test emails that I sent in the inbox. When I start mail2bug, it looks like everything is ok. When I send an email to the account that is being monitored, after a bit I see the following in log file:

2017-04-19 07:32:18,317 [1] INFO Mail2Bug.MainApp [(null)] - Initializing engine for instance 'Mail2BugConfigMyInstanceName' (Persistent? True)
2017-04-19 07:32:18,364 [1] INFO Mail2Bug.Mail2BugEngine [(null)] - Initalizing MailboxManager
2017-04-19 07:32:18,379 [1] INFO Mail2Bug.Helpers.DPAPIHelper [(null)] - Reading encrypted data from file .\Resources\password.bin
2017-04-19 07:32:18,379 [1] INFO Mail2Bug.Email.EWS.EWSConnectionManger [(null)] - Creating FolderMailboxManager for (tfsbuild1_svcacct@wpsic.com, CORP\tfsbuild1_svcacct, 1128924882, False)
2017-04-19 07:48:21,936 [1] INFO Mail2Bug.MainApp [(null)] - Initializing engine for instance 'Mail2BugConfigMyInstanceName' (Persistent? True)
2017-04-19 07:48:21,983 [1] INFO Mail2Bug.Mail2BugEngine [(null)] - Initalizing MailboxManager
2017-04-19 07:48:21,999 [1] INFO Mail2Bug.Helpers.DPAPIHelper [(null)] - Reading encrypted data from file .\Resources\password.bin
2017-04-19 07:48:21,999 [1] INFO Mail2Bug.Email.EWS.EWSConnectionManger [(null)] - Creating FolderMailboxManager for (tfsbuild1_svcacct@wpsic.com, CORP\tfsbuild1_svcacct, 1128924882, False)
2017-04-19 07:53:27,753 [1] ERROR Mail2Bug.MainApp [(null)] - Exception while initializing instance 'Mail2BugConfigMyInstanceName'
Microsoft.Exchange.WebServices.Data.AutodiscoverLocalException: The Autodiscover service couldn't be located.
at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.InternalGetLegacyUserSettings[TSettings](String emailAddress, List1 redirectionEmailAddresses, Int32& currentHop) at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetLegacyUserSettings[TSettings](String emailAddress) at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.InternalGetLegacyUserSettings(String emailAddress, List1 requestedSettings)
at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetUserSettings(String userSmtpAddress, UserSettingName[] userSettingNames)
at Microsoft.Exchange.WebServices.Data.ExchangeService.GetAutodiscoverUrl(String emailAddress, ExchangeVersion requestedServerVersion, AutodiscoverRedirectionUrlValidationCallback validateRedirectionUrlCallback)
at Microsoft.Exchange.WebServices.Data.ExchangeService.AutodiscoverUrl(String emailAddress, AutodiscoverRedirectionUrlValidationCallback validateRedirectionUrlCallback)
at Mail2Bug.Email.EWS.EWSConnectionManger.ConnectToEWS(Credentials credentials, Boolean useConversationGuidOnly) in E:\Agent_work\4\s\Mail2Bug\Email\EWS\EWSConnectionManger.cs:line 91
at Mail2Bug.Email.EWS.EWSConnectionManger.GetConnection(Credentials credentials, Boolean useConversationGuidOnly) in E:\Agent_work\4\s\Mail2Bug\Email\EWS\EWSConnectionManger.cs:line 61
at Mail2Bug.Email.MailboxManagerFactory.CreateMailboxManager(EmailSettings emailSettings) in E:\Agent_work\4\s\Mail2Bug\Email\MailboxManagerFactory.cs:line 29
at Mail2Bug.Mail2BugEngine..ctor(InstanceConfig configInstance, MailboxManagerFactory mailboxManagerFactory) in E:\Agent_work\4\s\Mail2Bug\Mail2BugEngine.cs:line 31
at Mail2Bug.MainApp.InitInstances(IEnumerable`1 configs) in E:\Agent_work\4\s\Mail2Bug\Main.cs:line 214
2017-04-19 07:53:27,769 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 0 ---------------
2017-04-19 07:53:28,783 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 1 ---------------
2017-04-19 07:53:29,797 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 2 ---------------
2017-04-19 07:53:30,811 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 3 ---------------
2017-04-19 07:53:31,825 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 4 ---------------
2017-04-19 07:53:32,839 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 5 ---------------
2017-04-19 07:53:33,853 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 6 ---------------
2017-04-19 07:53:34,867 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 7 ---------------
2017-04-19 07:53:35,881 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 8 ---------------
2017-04-19 07:53:36,895 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 9 ---------------
2017-04-19 07:53:37,908 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 10 ---------------
2017-04-19 07:53:38,922 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 11 ---------------
2017-04-19 07:53:39,936 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 12 ---------------
2017-04-19 07:53:40,950 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 13 ---------------
2017-04-19 07:53:41,964 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 14 ---------------
2017-04-19 07:53:42,978 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 15 ---------------
2017-04-19 07:53:43,992 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 16 ---------------
2017-04-19 07:53:45,006 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 17 ---------------
...

Any thoughts on what I should be looking at?

If I restart the mail2bug, It starts to initialize, and then about 3 minutes in I get an error. I'm not sure where it's failing.

E:\Mail2Bug_SVC>Mail2Bug.exe
2017-04-19 08:08:14,936 [1] INFO Mail2Bug.MainApp [(null)] - Initializing engine for instance 'Mail2BugConfigMyInstance
Name' (Persistent? True)
2017-04-19 08:08:14,982 [1] INFO Mail2Bug.Mail2BugEngine [(null)] - Initalizing MailboxManager
2017-04-19 08:08:14,998 [1] INFO Mail2Bug.Helpers.DPAPIHelper [(null)] - Reading encrypted data from file .\Resources\p
assword.bin
2017-04-19 08:08:14,998 [1] INFO Mail2Bug.Email.EWS.EWSConnectionManger [(null)] - Creating FolderMailboxManager for (t
fsbuild1_svcacct@wpsic.com, CORP\tfsbuild1_svcacct, 1128924882, False)
2017-04-19 08:11:25,908 [1] ERROR Mail2Bug.MainApp [(null)] - Exception while initializing instance 'Mail2BugConfigMyIns
tanceName'
Microsoft.Exchange.WebServices.Data.AutodiscoverLocalException: The Autodiscover service couldn't be located.
at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.InternalGetLegacyUserSettings[TSettings](String em
ailAddress, List1 redirectionEmailAddresses, Int32& currentHop) at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetLegacyUserSettings[TSettings](String emailAddre ss) at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.InternalGetLegacyUserSettings(String emailAddress, List1 requestedSettings)
at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetUserSettings(String userSmtpAddress, UserSettin
gName[] userSettingNames)
at Microsoft.Exchange.WebServices.Data.ExchangeService.GetAutodiscoverUrl(String emailAddress, ExchangeVersion reques
tedServerVersion, AutodiscoverRedirectionUrlValidationCallback validateRedirectionUrlCallback)
at Microsoft.Exchange.WebServices.Data.ExchangeService.AutodiscoverUrl(String emailAddress, AutodiscoverRedirectionUr
lValidationCallback validateRedirectionUrlCallback)
at Mail2Bug.Email.EWS.EWSConnectionManger.ConnectToEWS(Credentials credentials, Boolean useConversationGuidOnly) in E
:\Agent_work\4\s\Mail2Bug\Email\EWS\EWSConnectionManger.cs:line 91
at Mail2Bug.Email.EWS.EWSConnectionManger.GetConnection(Credentials credentials, Boolean useConversationGuidOnly) in
E:\Agent_work\4\s\Mail2Bug\Email\EWS\EWSConnectionManger.cs:line 61
at Mail2Bug.Email.MailboxManagerFactory.CreateMailboxManager(EmailSettings emailSettings) in E:\Agent_work\4\s\Mail2
Bug\Email\MailboxManagerFactory.cs:line 29
at Mail2Bug.Mail2BugEngine..ctor(InstanceConfig configInstance, MailboxManagerFactory mailboxManagerFactory) in E:\Ag
ent_work\4\s\Mail2Bug\Mail2BugEngine.cs:line 31
at Mail2Bug.MainApp.InitInstances(IEnumerable`1 configs) in E:\Agent_work\4\s\Mail2Bug\Main.cs:line 214
2017-04-19 08:11:25,924 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 0 ---------------
2017-04-19 08:11:26,938 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 1 ---------------
2017-04-19 08:11:27,952 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 2 ---------------
2017-04-19 08:11:28,966 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 3 ---------------
2017-04-19 08:11:29,980 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 4 ---------------
2017-04-19 08:11:30,994 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 5 ---------------
2017-04-19 08:11:32,008 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 6 ---------------
2017-04-19 08:11:33,022 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 7 ---------------
2017-04-19 08:11:34,036 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 8 ---------------
2017-04-19 08:11:35,050 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 9 ---------------
2017-04-19 08:11:36,064 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 10 ---------------
2017-04-19 08:11:37,078 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 11 ---------------
2017-04-19 08:11:38,092 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 12 ---------------
2017-04-19 08:11:39,106 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 13 ---------------
2017-04-19 08:11:40,120 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 14 ---------------
2017-04-19 08:11:41,134 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 15 ---------------
2017-04-19 08:11:42,148 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 16 ---------------
2017-04-19 08:11:43,162 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 17 ---------------
2017-04-19 08:11:44,176 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 18 ---------------
2017-04-19 08:11:45,190 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 19 ---------------
2017-04-19 08:11:46,204 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 20 ---------------
2017-04-19 08:11:47,218 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 21 ---------------
2017-04-19 08:11:48,232 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 22 ---------------
2017-04-19 08:11:49,246 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 23 ---------------
2017-04-19 08:11:50,260 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 24 ---------------
2017-04-19 08:11:51,274 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 25 ---------------
2017-04-19 08:11:52,288 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 26 ---------------
2017-04-19 08:11:53,302 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 27 ---------------
2017-04-19 08:11:54,316 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 28 ---------------
2017-04-19 08:11:55,330 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 29 ---------------
2017-04-19 08:11:56,344 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 30 ---------------
2017-04-19 08:11:57,358 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 31 ---------------
2017-04-19 08:11:58,372 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 32 ---------------
2017-04-19 08:11:59,386 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 33 ---------------
2017-04-19 08:12:00,400 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 34 ---------------
2017-04-19 08:12:01,414 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 35 ---------------
2017-04-19 08:12:02,428 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 36 ---------------
2017-04-19 08:12:03,441 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 37 ---------------
2017-04-19 08:12:04,455 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 38 ---------------
2017-04-19 08:12:05,469 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 39 ---------------
2017-04-19 08:12:06,483 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 40 ---------------
2017-04-19 08:12:07,513 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 41 ---------------
2017-04-19 08:12:08,527 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 42 ---------------
2017-04-19 08:12:09,541 [1] INFO Mail2Bug.MainApp [(null)] - --------------- Iteration 43 ---------------
^C
E:\Mail2Bug_SVC>

[mapar007]

Where you able to resolve this issue?

[patdelaney]

The error was mis-leading. I was trying to log in to Office 365 with DOMAIN\username , when I switched to the email address it worked. The only issue that I can't figure out is that when I start the program it takes approximately 1:40 seconds to start ... I'm sure it's htting some sort of timeout and then it continues. Any thoughts?

…

On Mon, May 29, 2017 at 5:33 AM, mapar007 ***@***.***> wrote: Where you able to resolve this issue? — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#64 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AHxSA0IhrO9sGVwMFWNL9TKZXqDYyI8cks5r-p8EgaJpZM4NBqgt> .

[vishalyadavCB]

Hi All,
For me when I tested this on local environment it works fine but on development server, I am getting this error.
Any thoughts?

[AuriR]

Suggestion: Please update the component to throw an Authentication Failed or Unauthorized Access exception when a 401 is received.

Issue
It appears this error can be thrown when an authentication error occurs - like bad username + password. So, check in Fiddler and make sure you're not getting a 401, or that you're using proper credentials in your call.

So look at the values for a call like this and make sure they're valid:

        ews.Credentials = new WebCredentials(username, password);

...before calling:

        ews.AutodiscoverUrl(username, callback);

[vishalyadavCB]

@AuriR Thanks for your suggestion, I got this issue fixed by another way. I have set URL manually instead of using AutodiscoverURL function.

[rajayashwanth411]

@AuriR Thanks for your suggestion, I got this issue fixed by another way. I have set URL manually instead of using AutodiscoverURL function.

@vishalyadavCB - Can you give the sample code lines how it is fixed or steps to define the URL manually? as in which files you updated the URL etc..

[vishalyadavCB]

@rajayashwanth411

replace your Autodiscover function call with following code

service.Credentials = New NetworkCredential(Email, Password)
service.Url = New Uri(ConfigurationManager.AppSettings("https://outlook.office365.com/EWS/Exchange.asmx"))

Hope this will help!!

[rajayashwanth411]

@vishalyadavCB

Thank you for quick reply but have no luck and still struck with it. I have tried the below ways:

exchangeService.Url = new
Uri(ConfigurationManager.AppSettings("https://outlook.office365.com/EWS/Exchange.asmx"));

Got the compile time Error CS1955 Non-invocable member 'ConfigurationManager.AppSettings' cannot be used like a method.

Have changed as below (AppSettings() to AppSettings[])
exchangeService.Url = new Uri(ConfigurationManager.AppSettings["https://outlook.office365.com/EWS/Exchange.asmx"]);

When I run the code with the above got the error as UriString can not be null so added a parameter in app.config as "uriString" assigning the service URL but getting UnAuthorized 401 exception where I am able to login to the service using the same credentials to test.

Any help would be great..!

[vishalyadavCB]

@rajayashwanth411
Sorry it was my mistake please remove ConfigurationManager.AppSettings and try

exchangeService.Url = new Uri("https://outlook.office365.com/EWS/Exchange.asmx");

[rajayashwanth411]

@vishalyadavCB

Tried that option too but no luck. it says UnAuthorized 401 exception where I am able to login to the service using the same credentials to test. :(

[vishalyadavCB]

@rajayashwanth411 I would suggest to contact your network team and see if access to above URI is permitted by your network.

[vishalyadavCB]

The 401 Unauthorized error is an HTTP status code that means the page you were trying to access cannot be loaded until you first log in with a valid user ID and password. If you've just logged in and received the 401 Unauthorized error, it means that the credentials you entered were invalid for some reason.

[rajayashwanth411]

Hi Vishal
I am able to login to the service manually using the same credentials without issue and can see the wsdl and methods. I am getting unauthorized when I run through the mail2bug code only. I also did testconnection using same credentials using the below test url and can login without issues.

https://testconnectivity.microsoft.com/

am I missing some thing? When we use the service url - https://outlook.office365.com/EWS/Exchange.asmx, any thing else we need to change? way of passing credentials etc...! :(