Problems with quality of proof issues

[Unykey]

Hi everyone,

I have the paper documents in Vietnamese, but the English documents are only available on the website, how can I prove it?
Also, my computer camera is terrible, can I use phone to take pictures?

[nataliapaulino]

If you're having trouble verifying your student status on GitHub Education due to language barriers or camera quality issues, here's a step-by-step guide to help you through the process.

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1. Documents in Vietnamese

GitHub Education accepts documents in Vietnamese as long as they include the following information:

• Your full name
• Full name of your school or university
• A date indicating current enrollment

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2. Using Your Phone Camera

If your computer camera is poor quality, using your phone camera is perfectly fine. Just follow these tips:

• Use good lighting to avoid shadows or dark areas.
• Make sure the photo is clear and in focus.
• Capture the entire document, showing name, school, and date.

You can take the photo on your phone, then send it to your computer for uploading.

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3. Camera Troubleshooting

Having issues selecting the right camera or getting a good image?

• Try a different browser like Opera, which may let you choose your camera.
• Use tools like OBS Studio to simulate a virtual webcam with your document image.

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4. Contact GitHub Education Support

Still stuck? Contact the GitHub Education team directly:

• Go to the GitHub Education support page
• Explain your situation clearly
• Attach photos of your documents

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Final Tips

• Make sure your name and school match exactly as they appear in your GitHub profile.
• Submit clear and complete documentation.
• Be patient — reviews can take some time.

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Good luck! 🎓 If you need further help, feel free to ask.