SharePoint online page not working because of error: "Something went wrong This is a temporary issue, so try again in a few minutes."

[kbeeveer46]

Target SharePoint environment

SharePoint Online

What SharePoint development model, framework, SDK or API is this about?

💥 SharePoint Framework

Developer environment

None

What browser(s) / client(s) have you tested

• 💥 Internet Explorer
• 💥 Microsoft Edge
• 💥 Google Chrome
• 💥 FireFox
• 💥 Safari
• mobile (iOS/iPadOS)
• mobile (Android)
• not applicable
• other (enter in the "Additional environment details" area below)

Additional environment details

Describe the bug / error

What do we tell our clients when this error appears? It makes us look bad when we can't explain why SharePoint isn't working when it's no fault of our own. They can't log out and back in because this is the only thing on the page. I'm guessing it's an authentication issue because going to the same site in another browser works.

Steps to reproduce

1. Go to a SharePoint online site

Expected behavior

The SharePoint online site loads

[Ashlesha-MSFT]

Hello @kbeeveer46,
Thank you for bringing this issue to our attention. We will look into it and get back to you shortly.

[Ashlesha-MSFT]

@kbeeveer46,
This issue seems related to browser/session-specific behavior — possibly due to cached data or cookies — since it works in other browsers or incognito mode. I also checked 4–5 other SharePoint sites but wasn’t able to reproduce the issue.
Could you please confirm if there’s anything specific within this site that might be contributing to it?