Description
Environment
SaaS (https://sentry.io/)
Steps to Reproduce
Hi, "Linear" here. We have a customer whose Linear/Sentry integration fails.
When they visit an issue page the integration shows up like this:
We've tried debugging the issue together:
On the page the customer is seeing the following response to /sentry-app-components:
[{
"uuid": "9c01fc1f-b1b7-4b38-b8aa-be2f6badf3ea",
"type": "issue-link",
"schema": {
"type": "issue-link",
"create": {
"required_fields": [{
"default": "issue.title",
"type": "text",
"name": "title",
"label": "Title"
}, {
"default": "issue.description",
"type": "textarea",
"name": "description",
"label": "Description"
}, {
"label": "Team",
"type": "select",
"uri": "/hooks/sentry/issues/teams",
"name": "teamId"
}],
"uri": "/hooks/sentry/issues/create",
"optional_fields": [{
"name": "assigneeId",
"skip_load_on_open": true,
"depends_on": ["teamId"],
"uri": "/hooks/sentry/issues/assignees",
"label": "Assignee",
"type": "select"
}, {
"type": "select",
"uri": "/hooks/sentry/issues/labels",
"name": "labelId",
"label": "Label",
"depends_on": ["teamId"],
"skip_load_on_open": true
}, {
"default": "0",
"label": "Priority",
"type": "select",
"options": [["0", "No priority"], ["1", "Urgent"], ["2", "High"], ["3", "Medium"], ["4", "Low"]],
"name": "priority"
}, {
"type": "select",
"uri": "/hooks/sentry/issues/projects",
"name": "projectId",
"label": "Project",
"depends_on": ["teamId"],
"skip_load_on_open": true
}, {
"type": "select",
"uri": "/hooks/sentry/issues/statuses",
"name": "stateId",
"label": "Status",
"depends_on": ["teamId"],
"skip_load_on_open": true
}]
},
"link": {
"required_fields": [{
"type": "select",
"uri": "/hooks/sentry/issues/search",
"name": "issueId",
"label": "Search for issue",
"skip_load_on_open": true
}],
"uri": "/hooks/sentry/issues/link"
}
},
"error": true,
"sentryApp": {
"uuid": "3e2913b8-1f00-4e8e-8b4f-280a060daa34",
"slug": "linear",
"name": "Linear",
"avatars": [{
"avatarType": "upload",
"avatarUuid": "bb9d4ae02e0e4e059463f5fd0c6c7305",
"avatarUrl": "https://sentry.io/sentry-app-avatar/bb9d4ae02e0e4e059463f5fd0c6c7305/",
"color": true
}, {
"avatarType": "upload",
"avatarUuid": "b88f53c8382c47acbe348759a2e23201",
"avatarUrl": "https://sentry.io/sentry-app-avatar/b88f53c8382c47acbe348759a2e23201/",
"color": false
}]
}
}, {
"uuid": "609dde06-88ee-40d4-8a06-20f8c60037e7",
"type": "alert-rule-action",
"schema": {
"type": "alert-rule-action",
"title": "Create a Linear issue",
"settings": {
"type": "alert-rule-settings",
"uri": "/hooks/sentry/alert-rule-action",
"description": "When the alert fires automatically create a Linear issue with the following properties.",
"required_fields": [{
"name": "teamId",
"label": "Team",
"type": "select",
"uri": "/hooks/sentry/issues/teams"
}],
"optional_fields": [{
"name": "assigneeId",
"label": "Assignee",
"type": "select",
"uri": "/hooks/sentry/issues/assignees",
"depends_on": ["teamId"]
}, {
"name": "labelId",
"label": "Label",
"type": "select",
"uri": "/hooks/sentry/issues/labels",
"depends_on": ["teamId"]
}, {
"name": "priority",
"label": "Priority",
"type": "select",
"default": "0",
"options": [["0", "No priority"], ["1", "Urgent"], ["2", "High"], ["3", "Medium"], ["4", "Low"]]
}, {
"type": "select",
"uri": "/hooks/sentry/issues/projects",
"name": "projectId",
"label": "Project",
"depends_on": ["teamId"],
"skip_load_on_open": true
}, {
"type": "select",
"uri": "/hooks/sentry/issues/statuses",
"name": "stateId",
"label": "Status",
"depends_on": ["teamId"],
"skip_load_on_open": true
}]
}
},
"error": true,
"sentryApp": {
"uuid": "3e2913b8-1f00-4e8e-8b4f-280a060daa34",
"slug": "linear",
"name": "Linear",
"avatars": [{
"avatarType": "upload",
"avatarUuid": "bb9d4ae02e0e4e059463f5fd0c6c7305",
"avatarUrl": "https://sentry.io/sentry-app-avatar/bb9d4ae02e0e4e059463f5fd0c6c7305/",
"color": true
}, {
"avatarType": "upload",
"avatarUuid": "b88f53c8382c47acbe348759a2e23201",
"avatarUrl": "https://sentry.io/sentry-app-avatar/b88f53c8382c47acbe348759a2e23201/",
"color": false
}]
}
}]
Notice the error: true on both issue-link and alert-rule-action. On our end we can't see any error logs in the developer dashboard, for example the customer goes to the page at 10:50:40 and there's no logs for us (there's nothing at xx:50:xx):
I think the error the user is seeing would be consistent with us returning a 400, but I can't see us doing that from our own logs and I can't tell from the developer dashboard logs either what kind of error you're running into?
Can you help debug this further. If we're returning an error then what is it (and why can't I see it in the dashboard) and if not, is this on your end potentially?
Best,
Sebastian @ Linear
Customer is @guillaumekh and their org is 131802/spectre-yh
Expected Result
All explained above
Actual Result
All explained above
Product Area
Settings - Integrations
Link
No response
DSN
No response
Version
No response
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