Automatic retry docs #7314
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Automatic retry docs #7314
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pwseg
reviewed
Dec 11, 2024
pwseg
previously approved these changes
Dec 11, 2024
Co-authored-by: pwseg <[email protected]>
| ## Automatic retry handling | ||
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| > info "Automatic retry handling feature might not yet be available in your workspace" | ||
| > To ensure overall system stability and performance, Segment is releasing automatic retry handling to all workspaces in a phased rollout program. Segment expects this feature to be available to all customers by January 31, 2025. | ||
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| Segment automatically retries events that were extracted from your data warehouse but failed to load for up to 14 days or 5 syncs following a partially successful sync or a sync failure. | ||
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| Segment checks for the latest changes in your data before loading the failed records on a subsequent (automatically scheduled or manually triggered) sync to ensure the data loaded into Segment isn’t stale and only the latest version of the data is loaded to destination. If the error causing the load failure is coming from an upstream tool, you can fix the error in the upstream tool to resolve the load error on a subsequent sync. | ||
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| > warning "Syncs with intervals less than one hour may not see failed events on the sync immediately following failed record" |
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one hour -> two hour
Syncs with intervals less than two hour.
intervals less than or equal to two hour
pwseg
previously approved these changes
Dec 11, 2024
forstisabella
commented
Dec 11, 2024
forstisabella
commented
Dec 11, 2024
pwseg
approved these changes
Dec 12, 2024
bharathboregowda
approved these changes
Dec 12, 2024
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Proposed changes
Added docs for automatic retry at request of one of the RETL engineers
Merge timing
soon - pending ENG approval
Related issues (optional)
#6612 #7035